At Custodia Labs, we believe privacy is a fundamental right. Here's how we protect and respect your data.
You maintain complete ownership of your data. We act as a processor, never claiming ownership or selling your information.
Industry-standard encryption, access controls, and security practices are built into every layer of our platform.
We're clear about what data we collect, why we collect it, and how it's used to improve our services.
We only collect data necessary for providing and improving our services, with clear purposes for each type.
Required for account creation, authentication, access control, and billing.
This is the core data that powers search functionality. We index and process this to deliver search results while maintaining your existing permissions.
Used to improve search relevance, personalize results, and enhance the product experience.
Ensures platform security, troubleshoots issues, and optimizes performance.
Enables administrators to manage their organization's instance and maintain compliance.
Request a complete copy of all data we have about you at any time.
Export your data in standard formats for easy migration.
Update incorrect information or request complete data deletion.
Control marketing communications and optional data collection.
Industry-standard encryption for data at rest and TLS for data in transit
Logical separation between customers with optional dedicated infrastructure for enterprise needs
Role-based permissions, authentication requirements, and comprehensive audit logging
Working toward GDPR and CCPA compliance, with SOC 2 on our roadmap
Our privacy team is here to help with any concerns or requests.